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KHÓA HỌC TIẾNG ANH CÔNG SỞ QUA ĐIỆN THOẠI

Nội dung khóa học:

Nội dung Tiến trình học tập Loại nội dung
 
 Phần 1: Basic Telephoning
   
1. How to talk on the telephone?
 
Video
2. How to make business phone calls?
 
Video
3. How to receive business phone calls?
 
Video
4. How to put people on hold/forward business phone calls?
 
Video
5. How to leave a phone message?
 
Video
6. How to say thank you in a business phone call?
 
Video
7. How to end business phone calls?
 
Video
8. How to participate in a conference call?
 
Video
 
 Phần 2: Appointments
   
9. How to call for an appointment?
 
Video
10. How to cancel appointments over the phone?
 
Video
11. How to set appointments over the phone?
 
Video
12. How to reschedule appointments over the phone?
 
Video
 
 Phần 3: Conducting Business
   
13. How to make requests and offers on the phone?
 
Video
14. How to make and handle complaints over the telephone?
 
Video
15. How to make travel arrangements over the phone?
 
Video

Đăng ký ngay: https://springo.cls.vn/detail-course/12704

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